My name is Shlomi and I work for the MyHeritage Support team - responsible for the technical investigation department.
We have been investigating this issue and so far our findings seem to prove that this issue was caused by an update of the Microsoft Internet Explorer (KB2987107), which was released on October 14th.
The notes section in the Family Tree Builder is using internal Operating System functions - they are related to the Internet Explorer. We believe that the latest update from Microsoft was causing that issue.
A reinstall of the Family Tree Builder should solve the problem, so that the notes will be displayed as before.
I have been doing research and adding people to my family tree. But I cannot fathom out why people want to add duplicates of several people in one tree. Perhaps they are not sure of their facts so add doubles and it takes quite a bit of work to realise thats happening and then you have double up's.
I realise about the duplicate names when children die but I am really meaning people who deliberately put in duplicates because of not being sure of dates of birth or death or want to put another duplicate because they are married or whatever. Its really confusing you really have to look carefully when you are adding by records of some.
We are aware that his is a common problem and people may forget to check their family trees and use tha necessary available tools to merge and or delete the duplicated entries however we unfortunately have no control over this.
The best advise I can offer is (if you come across a family tree that you notice may have duplicated entires) to contact that site manager and mention this to them. It may just be that they are simply unaware and would be greatful for the heads up.
Another reason for dulicates is that MyHeritage can NOT cope merging of trees, it supersilusly beleivse that it MUST be the master tree source, so if a member uses a different program FTB can't merge in another GEDCOM file without producing duplicates for every person.
The only other alternative is to add yet another tree to your site, and go through the matching proces yet again, do this a couple of times and the other member also does this and you end up with an expotential growth in matches, eg
1 tree = 1 match fo rthe same person
2 trees in each members site = 4 matches for the same two people
3 trees in each members site = 9 matches for the same two people
4 = 16, 5= 25 etc.
Now when checking "Smart Matches" take say take 90 seconds to verify each set, people soon get bored of checking the same thing over and over again so sto, also with the older trees not being updated erros are perpetuated
I my-self have a tree of some 15,000 people that generates in 3,000 trees some 13,000 matches that will take me some 75 man/hours to clear, in the meantime my partner will add some 100 more people to our tree (held in a stand alone progam, MyHeritage is one of several sites that we update)
I would love to know how I can get out of this perpetual treadmill of validating "Smart Matches"(sic) some 60% of which I have to reject, all because I can not merge a new GEDCOM file with all my updates with an older tree.
When records are old they are pretty generally available. But family can get them much more easily though you will probably have to apply to the appropriate authority and pay a fee; for which you will get an official copy of the records, though, and those often have more information such as number of children born, names, mother's maiden name...
As a new user please let me take this opportunity to advise you that this forum is a place for users to share ideas, gain necessary technical advise or assistance from either the MyHeritage Team or any other MyHeritage member that feels they have the necessary knowledge and or experience to help.
The Pork and Pork products posts previously posted are not along any of the above mentioned lines and were therefore deleted. This was not done due to any antisematic reasons this was done simply to remove unnecessary and non-informative material.
We here at MyHeritage reserve the right to delete any unwanted forum post that contains material we feel is ineffective to the user community and or contains profanities (even though symbols are used instead of letters).
You are welcome to share your GreatGrandfathers champioin pig breeding stories by creating for him a profile card within your family tree and editing his details to contain as much Porcine information as you wish. This will then be shared amongst the users via SmartMatches between yourself and millions of other family trees around the world.
I hope this has helped explain why and proven useful to you.
I have looked through the Help topics, but I did not find a detailed explanation of Sync's logic and merge order. What happens if and when the FTB tree and the site tree have conflicting information? Are changes in the trees date-and-time stamped? I want full control vested in my FTB tree maintinance, and I want complete knowledge of the details and direction of change. Can I have it?
Your Family Tree Builder and online trees will automatically sync with one another every 24 hours, even if your Family Tree Builder is closed (as long as your computer is turned on!). The sync will also occur every time that you save your project.
Photos and tagging of photos that are added by other members of the site will also be conveniently synchronized to your project on Family Tree Builder.
The information that always prevail is the one on the site. That happens because otherwise, information that would be added online by your site members would be overridden by the version of the tree that you have on the Family Tree Builder.
In case of discrepancy, on the Family Tree Builder you will receive a pop-up message telling you about that discrepancy and giving you the option to either upload the version from the FTB to the site (and therefore override the online version) or download the site version (and therefore override the FTB version).