I have the exact same problem as Julie and I checked and I am logged in but I still do not see any add links to add anything. We just had a new baby on my dad's side but cannot find out how to add him and I also want to add some pictures.
I just got a new computer and have Vista and I am a Premium member.
I have made a family tree in FTB, then I have upload it on the internet. I tried to make some changes in it (names, adding people) but I'm not able to do it. On the cards in the tree there are no ADD an EDIT buttons. What am I doing wrong? May I have to give permissions for editing somewhere? Please help me!
(I don't jnow whether it matters, but I'm using it BASIC.)
In here I notice some of the relationships are not being translated correctly. For example: my cousin sisters son is showing up as my bothers son instead of as my sisters son . Also, one of my cousin brother shows up as my sister and not brother. How can I fix these translations.
I have been adding picture to my tree on the web mosstly through tagging but now wondering if I should be doing this on my computer in the software. My concern is that when I upload to the site again, the pictures will be effected.
Also, is there a way to bring what you hve put on the web down onto your computer into the software?
If you have your family tree on your family site on MyHeritage.com, please follow these steps to recover or transfer the file to Family Tree Builder:
First, open a browser and log into your Family Site on MyHeritage.com. Then, go into Family Tree > Manage Trees in your Family Site.
Click on the ‘export GEDCOM’ link on top of your list of family trees. This will save your family tree to your computer as a file with a .ged extension. Please note that you can only export a GEDCOM file from a family site if you are logged in as the site manager of that site.Once you have the file downloaded, and you have Family Tree Builder installed on your computer, you can double click on the GEDCOM file that you exported and it should open up automatically in Family Tree Builder.
DO NOTE: This should restore your entire project, except for the photos however! If you tag the pictures in Family Tree Builder however and then publish it, they will show.
But, if you have your tree in the computer updated with other informations and photos that have not already updated in the web site, and you dowload the entire gedcom into the treebuilder program, ¿what happens with the informations and photos updated in the program but not were already in the website?
I am also having trouble since upgrading. My book reports now only produce the Front Page, Contents & Direct Relations regardless of what I select. I have used this function many, many times prior to the upgrade without issue.
Enter everything in the program that you download, then publish from within the program.
What I've noticed form using the free account is the limit of people in the online tree is 250, now I have near 2000 in the downloaded program but only 250 got published to the site. and there are a few research features and merge data features that need a paid subscription. How these features work, I cannot say, I am using the free account myself, but I seem to get everything I need done, then again I'm still entering only one of my branches, maybe when I get everything entered the paid features may be neccessary.
If you've published from the program, you shouldn't have to create a treee on the website, I did boith and was wondering why my tree wasn't showing up. there was a drop down box that I was able to select the online made one and delete it, now the only tree, is the one I made from the program! I think,,,, the box is over on the right above your tree, since I only have the one now, I don't see the box.