If the member that you would like to change the address for has not yet visited the site, then you can change their email address by going into Home > Site Members. There you will see the option to change their email and to re-invite.
Unfortunately, at this point in time there is no way to change the email address of a member that you have already invited to the site and has visited.
In that case, what you can do, is to request that they log into their profile with the incorrect email address, and their password, and go to the top right under 'MyProfile' and there they can change their registered email address.
I hope that this helps.
Please let me know if you have any more questions.
My family is spanning several countries since my wife and I are not from the same country. Can I in any way asure that the invitation sent out from the system arrives at the person in the correct (of the 34) language?
Currently the invitation will always arrive in the language that you are using. So if you speak the language that you want to invite in, you can temporarily switch to it before inviting, invite and then switch back. I apologize for these gymnastics. We are actually working right now on an improvement that will allow you to choose the language of any invitation before sending it. This will be available in the near future.
I have a problem with the invitation language. I used MyHeritage in estonian, invitation gone in russian (!?), I switched language to english, but nothing happened, again russian! Can you help me? How can I send invitation in english?
I see in our database that your language is set as English. New invitations to new members should be sent properly in English, if you initiate them from the site, and not from Family Tree Builder. Visit your family site and click 'Invite more family' from the main page. I checked the situation in more detail and saw that you invited your wife to your site 2 days ago. Indeed, she received the invitation email in Russian, which is not what you intended.
I fixed your wife's language in the database from Russian to English. I advise her to visit MyHeritage.com and use the flag at the bottom right corner of any page to change the language to the one she prefers (Estonian or English, for example). It would be best for your wife not to click links in previous invitation emails you sent her because they contain the wrong language (Russian) encoded in them. To visit the site she should go to www.myheritage.com in the browser, and log on using her email address, and she can use the 'Forgot password' link if the password is not known to her.
If the problem happens again when you invite additional members, let me know.
Also let me know if you remember how you sent her the first invitation, so I will try to retrace why it went out in Russian.
Sorry for the inconvenience, and please help us make the experience better for other users in Estonia.
Thanks for the quick reply. I've attached a screen dump that shows the two Unknown objects (and their Unknown children) that I am trying to remove.
Himmm.....Not sure what the problem is but for some reason, I can’t attach the screen dump. It’s in an MS Word *.doc format?
I’ll try to describe:If you select my wife, Theresa Browne and then scan to the most right part of the screen, you should see the two Unknowns we are trying to remove.To the best of my knowledge, they are the only two Unknown object in this database instance.
I hope this description is adequate for you to find it.
Just a note for you: I was pretty sure that I deleted all the child objects associated with that particular branch of the tree. However, since the delete function did not work, I guess I missed some (??).
m not sure if I know what you mean. I have used the PUBLISH button as recently as today and it has not incorporated the editing I have done in the FTB program when I visit the website. I have also tired the "publish now" button on the toolbar as well as "save". Neither option has worked. Is there something I am not doing right. I can't understand why the last "publish" is showing up so long ago when I have been consistently doing it over recent times. Thanks
I'm born on march,23.1988 and i can't put my birthday to the family tree. It works with other dates, but not with my exact birthday... whenever i put 1988 and march the year schwitches to 200. Can you haelp ma please? =)
At present Family Tree Builder only allows rejecting or confirming a single match at a time. Doing this on group of matches is a good idea and we will consider it for our future versions. Thanks for this feedback.
(As you can see for some reason you answer was listed as written by me?)
I love the function of SmarMatch. It is really cool. But to match a person where the only matching info is gender (the fact that the two persons are female) should not score enough to be considered a match IMHO. Though you might be right that it is sometimes (in my example) also a partial name match.
The best thing would be to try to adjust the engine to consider these cases and just being female and having a name that to some extend is similar to another person should not be listed as a match I think. Many have several hundreds of years difference, location difference, spouse difference, number of brothers/sisters difference.
Another idea would be to have a setting to only have matches above a certain % show and mailed to you. To have to go through 1000 matches is time consuming.