Looks like it just took a while to register the removal of the name from the site. I went back later and the email address was gone and the "Invite" button was back so I rejoined her with her new address.
If the member that you would like to change the address for has not yet visited the site, then you can change their email address by going into Home > Site Members. There you will see the option to change their email and to re-invite.
Unfortunately, at this point in time there is no way to change the email address of a member that you have already invited to the site and has visited.
In that case, what you can do, is to request that they log into their profile with the incorrect email address, and their password, and go to the top right under 'MyProfile' and there they can change their registered email address.
I hope that this helps.
Please let me know if you have any more questions.
My family is spanning several countries since my wife and I are not from the same country. Can I in any way asure that the invitation sent out from the system arrives at the person in the correct (of the 34) language?
Currently the invitation will always arrive in the language that you are using. So if you speak the language that you want to invite in, you can temporarily switch to it before inviting, invite and then switch back. I apologize for these gymnastics. We are actually working right now on an improvement that will allow you to choose the language of any invitation before sending it. This will be available in the near future.
I have a problem with the invitation language. I used MyHeritage in estonian, invitation gone in russian (!?), I switched language to english, but nothing happened, again russian! Can you help me? How can I send invitation in english?
I see in our database that your language is set as English. New invitations to new members should be sent properly in English, if you initiate them from the site, and not from Family Tree Builder. Visit your family site and click 'Invite more family' from the main page. I checked the situation in more detail and saw that you invited your wife to your site 2 days ago. Indeed, she received the invitation email in Russian, which is not what you intended.
I fixed your wife's language in the database from Russian to English. I advise her to visit MyHeritage.com and use the flag at the bottom right corner of any page to change the language to the one she prefers (Estonian or English, for example). It would be best for your wife not to click links in previous invitation emails you sent her because they contain the wrong language (Russian) encoded in them. To visit the site she should go to www.myheritage.com in the browser, and log on using her email address, and she can use the 'Forgot password' link if the password is not known to her.
If the problem happens again when you invite additional members, let me know.
Also let me know if you remember how you sent her the first invitation, so I will try to retrace why it went out in Russian.
Sorry for the inconvenience, and please help us make the experience better for other users in Estonia.
Thanks for the quick reply. I've attached a screen dump that shows the two Unknown objects (and their Unknown children) that I am trying to remove.
Himmm.....Not sure what the problem is but for some reason, I can’t attach the screen dump. It’s in an MS Word *.doc format?
I’ll try to describe:If you select my wife, Theresa Browne and then scan to the most right part of the screen, you should see the two Unknowns we are trying to remove.To the best of my knowledge, they are the only two Unknown object in this database instance.
I hope this description is adequate for you to find it.
Just a note for you: I was pretty sure that I deleted all the child objects associated with that particular branch of the tree. However, since the delete function did not work, I guess I missed some (??).
m not sure if I know what you mean. I have used the PUBLISH button as recently as today and it has not incorporated the editing I have done in the FTB program when I visit the website. I have also tired the "publish now" button on the toolbar as well as "save". Neither option has worked. Is there something I am not doing right. I can't understand why the last "publish" is showing up so long ago when I have been consistently doing it over recent times. Thanks