In the last several days when using the web interface I've been getting communications errors about half the time. VERY frustrating! Since they happen on stacked changes I end up having to re-enter the data multiple times. The "updating" spinner keeps turning till it times out, I guess... a server response issue? I've restarted the browser, etc and it keeps happening. Thought you would want to know.
Gotta say, it was bad enough I have to push myself to enter more data. Such failures are really fatal - if it happened more than a few more times I'd leave. Aside from that problem, I am loving your service... I hope it was just a passing issue!
4-5 days ago, wanted to import images from Picasa. Noted several albums for the import and pressed the button to copy.
It's been 4-5 days, but figures have not yet appeared in MyHeritage.When re-entering, the import from Picasa, displays the message:
Sorry, there is already an import from Picasa in progress, please try again in a few minutes.
4-5 дней назад хотел импортировать рисунки с Picasa. Отметил несколько альбомов для импорта и нажал кнопку скопировать. Прошли уже 4-5 дней, но рисунки до сих пор не появились в MyHeritage. При заходе заново, на импорт из Picasa, выдает сообщение:
Извините, уже осуществляется процесс импорта из Picasa, пожалуйста, попробуйте еще раз через несколько минут.
Решил написать здесь, так как думаю что она сама не восстановится, без вмешательство администраторов.
Will MyHeritage support Linux software in the future?
Reason I'm asking is that I at home only uses Ubuntu and not M$ Windows. And in the research section you state that it only supports IE and not Firefox. I always use Firefox also on my Windows work computer.
More and more people I know, is going over to use Ubuntu instead of Windows.
Great suggestion, in fact one of the reasons why I probably won't renew is that my personal pc will now run Linux. May be worth looking into who would be interested in a non-microsoft version, as there's more and more users to switch - and plenty talented developpers out there able to create a Linux version for you.
I'm completly new to MyHeritage, and I just uploaded my GEDCOM-file, and all the letters æ, ø and å (Norwegian letters) are corrupt. With close to 9000 names, I don't think I'll ever get around to manually correct all of them. (http://www.myheritage.no/site-146701772/karlsoy-genealogy)
I downloaded the file from phpGedView.
Uploaded it twice, but no luck. Any advice, before I start adding photos and building the tree even more?
There is no setting on your family site to allow you to change all the corrupted names at once. They will have to be fixed manually.
What program did you create the GEDCOM file in and where did you export it from?
You can try to use our family tree software on the original (good) file to export a GEDCOM that will not be corrupted and then import that onto your family site.
I have the same problem. It has nothing to do with a corrupt GEDCOM file. My GEDCOM file is just fine. It is a problem with Family Tree Builder because it won't accept special characaters. I am simply not going to be able to use this program because all my Swedish and Norwegian names are nonsense (e.g. Ã˜ivind, HÃ¥bol, VÃ¤stra GÃ¶taland) and it will take too long to fix them all individually. This is very primitive! When will this bug be fixed?