Thanks. May I ask that you try out a few older builds and see if the problem stops? This will not only give you a temporary workaround until we fix this, but will also help us pinpoint the problem if this is a recently added problem. Note, that it could also be an old issue, that manifests itself only on a few computers (as the vast majority of the users have never been affected by this).
Build 903 that you have also has a direct download link:
In regard to your answer earlier which I have inserted below.
(Also this might be specific to a photo you are trying to add, as all photos are processed by us (for producting thumbnails) and if a certain image file is corrupted, this might cause the program to crash right after uploading it, no matter where you upload it from. To test this theory, try to upload several different photos from different sources, and check if each causes a crash or only one specific photo.)
With the new download and fresh tree I had un ticked the upload, so the photos where not uploading to the online My Heritage site. So does that mean they were still processed by you to produce thumbnails or does that only happen when it is uploading to the online site?
Sorry for the confusion, this problem you are encountering is not related to online publishing. When I mentioned "upload", I meant loading new photos into the Family Tree Builder software. When that happens, the software produces thumbnails, and could in theory crash on specific photos. That's why I wanted to ask if the crash is one specific photos or just any photo you try. In any case, I'm still waiting to hear from you if the problems still occur when you use a later, and an earlier, version of FTB downloadable via the links I provided.
Just one question before I go and download other program versions.
I have saved a lot of photos in Adobe photoshop under 'save for web', they are still in jpeg and some in gif format. This compresses the size of the photo so I can get more photos on the online site without taking up as much mb's. Would this be the problem with the program crashing.
If you need to change your site language back to english, go to your family site and scroll down to the bottom of the screen. In the lower right hand corner of the screen, you should see a button with a flag icon on it. Clicking on this button will bring up a little pop-up window where you can choose your preferred language.
This button can be found on every page at MyHeritage.com, just scroll down to the bottom of the page.
Hi, yes you can add photos to individual members on a tree. The easiest way to do this is, when looking at your family tree in the Family Tree Builder, to click on a blank face icon specific to a particular family member. (it appears as a blank face with a small plus symbol).
Once you've clicked on this, a dialog box will open, allowing you to upload any photo from your computer.
The above is for adding personal photos to Family Tree Builder. If you would like to do this online, the procedure is similar. In the online family tree, click the silhouette that represents a person without a photo and you will be prompted to upload a photo for that person.
Let me know if you have any further problems on this.
You can add a link to an article that you are posting to a family site. To do that, edit the article, mark the text that will be the text for the link and click an icon looking like two linked chains in the editor. This will ask you for the URL. Once you save the article, anyone clicking the text you marked, will be taken to the URL you entered.