When viewing myheritage.com on a Macintosh using Safari names appear as "Unknown" - even when it says "This is you - Unknown" (myheritage-2.jpg)! However, the "Invite close family" section lists correct names (myheritage-3.jpg), even though those same people's names are shown as "Unknown" elsewhere (myheritage-4).
You see unknowns in your family's tree, not because of your browser, but because of language issues related to building a family tree in more than one language in our Family Tree Builder software.
Your family's tree is built with the software and is set to display both English and Swedish names in the tree. The issue here is that it's not enough simply to add a second display language in the program - one must also translate the names in order to display them in that language. If the names haven't been translated they will show up as "unknown" after publishing.
If you switch your family site's language to Swedish, you will see the names appear correctly, including your own.
Here is an FAQ item you can show to the Site Manager of your site to help him/her correct the problem:
I have problem with Latvian language special characters, like: Ķ, ķ, Ē, ē, Ī, ī, Ā, ā etc. When I want to export tree to PDF, then names lose these symbols. For example, my surname is Ķeris, in PDF it will be " eris", "Ināra Ķere" will be "In ra ere". Same problem is when I want import tree (GEDCOM, same thing those characters are lost.
I am quite concerned how public the data on my family tree is. Many companies use birth date as a key identifier. I also use my mothers maiden name. How can I keep the data of my family tree more confidential? Smart matches seem to violate that confidentiality.
The level of privacy you keep is definitely up to you, but I thought you might like to know that MyHeritage.com is designed to be a place for collaboration between our members. Most users enjoy the prospect of receiving Smart Matches to help build their trees. Many users have also made contact with relatives they never knew about through Smart Matches.
I agree with the feature of Smart matches. What I think I will do is turn it off most of the time and only turn it on occasionally. I will also read the other FAQ. I did a search on security but found nothing.
can you tell me if I send a birthday greeting to someone in Australia if the greeting is sent for receipt on the correct day in Australia, I have just sent one today [25th] and it said it will be sent tomorrow, [is that UK time?]
Keep in mind - if you edit your tree in Family Tree Builder you won't be able to click on the facts to edit them when viewing your family tree online. You'll need to open your tree in Family Tree Builder, make the changes there and republish your tree.
Thank you Jael. Well then my pb is that i changed pc disk and was not able to find my FTB file in my disck anymore!!!
Disaster? I tried to export the tree from net site to my disk and got a FTB file but no photos in it. So if now I make changes and republished it I will loose all the photos in the tree published, true?
Can I export it againbut now with all the photos? that would solve the problem I think.
There is a function that lets you restore the tree including photos from your family site, however, it only works if your tree is published to one family site. Your family tree is currently published to more than one family site so you won't be able to take advantage of the restore function. I'm sorry.
I recommend searching your computer for ZED files. This is the unique file extension of Family Tree Builder family tree projects. You might be able to find your family tree intact with photos on your hard disk this way.
If that doesn't work, then you will have to add the photos again manually.
Thanks. Does that mean if I ask you to delete one of the trees site and only keep one tree published I would be albe to export it with photos to the FTB with my basic subscription? Or must I upgrade to Premium to be able to do it?
Yes, if you wanted to delete one of the sites (or you can just delete the tree from that site) it would allow you to use the restore function to download the tree into FTB complete with photos. This is a free feature, no need to be Premium.