my computer crashed. I went to my on line family tree and clicked on manage trees. At one time you were able to restore your tree to your computer from there. There is no line. I then tried the download link. I can down load the program, but can't seem to get my information into it. How do I do this.
I am new to this site, and have uploaded all my familys information. I seen where one can make a chart or a book. I made both and the links were sent to my email address. When I click on the "download you family chart" link in the email, a new tab pops up but nothing happens.
Can anyone tell me why this is? Do you need to be a subscription premium to view these?
When you send a birthday greeting a day before the birthday, is there any way to see that greeting after you send it, but before the birthday? I have relatives posting the same birthday greeting twice because they forgot that they sent the first one.
This is not currently possible, but you are raising a good point. We might consider adding the possibility to see just your own greetings that are waiting for the event date before they are actually available to everyone else in the site.
I accidently moved all the photos that are in my tree to the recycle bin; then I accidently emptied it. Is there any way I can get them back? I can't restore them from my site because my tree has more photos now then the site has.
You moved them to your computer's recycle bin? I don't think you can get them back. You might if you could hire an expert who can go deep into your computer's memory, but I don't even think that's possible.
I have just received a number of Photo's from early 1900s, some of them are children and some I suspect are the same children in later life, My question is this, Can I compare the photo's using face recognition? if so how do I go about it?.
There is no direct function to do this. However, if you upload the photos to the site, you can use the face-recognition-based tagging functionality, to try and locate similar photos (http://www.myheritage.com/FP/tag-people.php). You can also try the fun look-alike meter at http://celebrity.myheritage.com/look-alike-meter.
We currently don’t have this option but I will pass it to the developers for future versions.
I will suggest you to send a separate email telling the people about the invitation they are about to receive.
I have just upgraded ,and asked that question of MyHeritage ,before I did.Their answer was that everything will remain exactly as was when you stopped paying,but you would no longer be able to add more people and/or photographs(if you had reached the limit before upgrading).Hope this helps.