What is the steps you are taking before this problem happens?
I understand Jaiel helped you to fix this before, and not it happened again?
I have created a test site under you account,
called Test site
Could you recreate the problem there, and let me know the exact steps you are taking?
Are you deleting the tree before the publishing process is complete, for example?
I am very unhappy. I do not have 14,153 names in my genealogy data base and I do not have 10 Family Trees. I have been told because of this I cannot open my Site. I want to know what are these 10 family trees and where did you get them and why do you have 14,153 names. I need to find out this information because I do not want to continue and would rather take out all information in my site if this cannot be straightened out. Thank you Carol Morrow