I update my tree online but in the last couple of days have noticed that any new people I add to the tree are not visible in tree view. If I then search for them and click their name they appear in tree. If I go move to another part of the tree and return to where the person I just added should be they are gone again and can only be found if I search for their name
Also branches are missing. The link on left top of persons box is missing (the leaves), but the person have both partner and children.
If you then search the partner in the persons listing and select the option to see in tree, then you see the correct branch in tree graphics WITH the branch-leaves.
If you then klick the original persons branch-leaf then the partner with childern are gone.
We have fixed the problem of inserting people in your tree and having them go missing.
If, however, you are still experiencing this problem, please tell me who in your tree this is happening with, and I will investigate the issue further.
As you mentioned, we were experiencing this situation these last few days, but as you said if you search the people´s name they will show up in the tree. This means that the information was stored.
I will gather your information and will investigate accordingly.
I am still expiriencing the problem described in the first post for this topic. I have four male cousins on father's side. Only one had his children and wife listed before the website was recently updated. I added families to the other three cousins after update.
Now when I switch to the three viee, I see only one family. The other three cousins do not have any indications that they have their families listed. I have to click on one of them, go to his personal page and then view him in the three. Suddently all three missing families appear. However, if I switch to Home page and then back to Family Tree (or go to my personal page and then view myself in the tree), these families are missing again. Any other people, that were added before the site update are present.
The same behavior is both in English and Ukrainian view of my tree site.
Here is one of people that does not show righ away when I start Family tree - Maksym Kucher (Максим Володимирович Кучер). His father's profile (Volodymyr Kucher - Володимир Миколайович Кучер) was created before the recent website update, Maksym's, after (as well as his brother Yaroslav Kucher's, sister Hanna Kucher's, and mother Svitlana Harbar's (all of them have same problem).
To find them I need to go to Volodymyr Kucher's personal page and then show him in the tree.
The problem is that you start with a search for the missing person. If I would do the search I would find him too.
The difference was that when I switched to my default Tree viiew page, the person of interest (as well as some others) were missing and tthe parent or spouse to whom that person was connected did not have any indications of the connection. What I do to look for the missing person is to visit the personal pege of the parent to which a missing person is connected and ask to show that person in the tree.The missing person will appear in the tree, but when I leave the Tree page (swich for example for Main page) and then come back to the Tree page, the person is missing again.
However this particular case has been fixed. I thought it was you, maybe somebody else did it. Nevertheless, I found some other people that are missing and require to find them either by search or going through the personal page of the connected people.
I have attached screenshots of the problem.
I searchtd for Oleksndr Fedyk and end up with SC1.
On SC1 there should be people attached to Kateryna Fedyk (parents) and Oleksander Fedyk (children). If I go through personal page of Kateryna, the tree looks as in SC2. Still no children show attached to Oleksander. If I go through Oleksand's personal page, the view changes to SC3 (Kateryna's parents are missing).
