I had the same trouble as Kami some hours ago. (Forum - FAQ)
ONLINE SITE:
TREE - modern view: IMPOSSIBLE to add relatives!
I went round the problem: switched to classic view - it worked! Then switched back to modern view.
But I would not like to do this for ever.
I hope, this is a temporary failure.
TREE - modern view
- classic view - in either of them IMPOSSIBLE to change personal photo.
(the arrow is running and running around endlessly -- I tried in the labelling section - no result either)
Otherwise there has been some pleasant surprise among the latest improvements.
I am happy with your program as a whole - thank you!
I want to do a Celebrity Morph using my photo... But, when I downloaded the tool bar.. All I have is a "Make Celebrity Collage".. Everytime I click that, it pops up a Blank White screen at the top of my computer... Nothing else happens..
Is there a separate button for the Morph?? And if so, how do I get it on my toolbar?? Help!!!
I have the same problem and I´m getting a little bit annoyed... I have already created the collage, I have installed the latest version of the Flash player and I have restarted my computer... Please help
To remove the toolbar from your computer, please go to Control Panel > Add remove programs, and there you will see the option to remove the family toolbar.
To remove the MyHeritage.com search page from your internet browser, please change the home page address in your internet browser options.
In order to remove theFamily Toolbar right-click on an empty space in the Menu Bar (where it says “File, Edit, etc.). In the menu that opens, click on Family Toolbar to deselect and it will disappear.
I recently added a few more family members to my tree but am having trouble seeing the full names when creating charts or reports. A few of the names I entered are seen in full (first and last names) but others just have the last name showing. I have tried deleting the person completely then entering the info again and again but I can't seem to get it to work.... Any suggestions? Starting to get frustrated!!
Thank you for responding! I was trying to create descendant charts and reports for Joseph Ovid Henry, my father-in-law. He fathered a son named Gregory Colin Henry. He is married to Hattie Juanita (?unknown maiden name) and they have 2 sons, named Nicholas and Donovan. When the charts and reports are created, Gregory Colin Henry's name only appears as ? Henry. The 2 sons also appear as ? Henry. I made sure that the privacy box was not checked off. When using the FTB program, and directly looking at Gregory's info, all info appears correct. Not sure what to do....
I have attached 2 print screen views for you to see.....
I sent you a thank you note earlier when I thought that all of my problems had been solved. I was able to correct the names on the FTB program but once I got everything corrected, saved and tried to publish it on the My Heritage website, I still get alot of unknown names popping up. Shelley Bart-Mars is one name that is correct in the FTB program but once I saved and publish to the website, her family's info is blank...Any suggestions? I will send you a print screen shot to see if that helps...
