I'm trying to print my family tree chart that I've updated in the last days.
No way to get it . Yesterday I was lucky to get one, but there were only empty frames and no names or dates. I chose everything I required in the settings, names and dates included. I get the usual message
Your chart is being generated now. This typically takes a few minutes.When it is ready you will receive an email with a link to view it.
I'm having trouble fixing an email address. I made the error (missed a letter) and need to edit / re-enter it. I've gone thru a series of screens - online - and haven't came across an edit function. Also entered the correct addy in my FTB , published it but that didn't change a thing.
Thanks for the response. Follow the instrucs and all is well.
I find it kind of circle to do it when the field could be edited at the first screen. Maybe an option that could be programmed in.. I also have noticed that a large number of forum articles have the same topic.
The login for MyHeritage.com cannot use the same password used on Verwandt, because it was not possible to transfer these passwords. For security reasons, passwords are not stored as-is and cannot be transferred. You should still use the same email address to log in, but set a new password for yourself. The first time you visited MyHeritage.com from Verwandt, you were prompted to enter a new password. If you no longer remember what that password was, click the login link that should appear in the top right corner of any MyHeritage.com screen, and then click the "Forgot password" link. You will receive instructions via email for setting a new password on MyHeritage.
The situation is special with the Verwandt users because of terms that were guaranteed to them on Verwandt before being acquired by MyHeritage. Their imported trees receive special status on MyHeritage, but not any new trees opened by those members. Those special terms do not provide premium support, which you are entitled to receive on MyHeritage as a Premium member, and nor do they receive the Premium version of Family Tree Builder.
It's a little early to discuss right now what will happen if you decide a year from now to downgrade your membership. It would be best to wait and see what best terms we will be able to offer our users on the Basic plan, in January 2011. It is possible, that the terms will be superior. Or, you may find that you want to keep the Premium subscription, or upgrade it to PremiumPlus. Currently, we are continuing to offer Premium users who stopped paying, the Premium support, which other users are not enjoying. So as a Premium member of MyHeritage now, you have access to benefits that others do not have.
I need to delete several photos from an album. I have removed them at my home FTB and updated - republished - my online Tree, but they are not removed - How do I remove them from the MH Family Tree - I'd like to put them in their own albums. Thanks.
Hi Esther, thanks for the reply .. Q - What happens if photos are entered by mistake, or if you want to change the name.? Even if the Recent Photos are in a Virtual Album they still take up the physical space somewhere. Maybe I'm not understanding the concept of the Virtual Album (Recent).
Hi, just went into the photo section and found the controls to rename - delete - etc. And the drag and drop feature to move pics into the correct albums.