I used to be able to see a fairly detailed explaination of a persons relationship to me. An individual showed up a "Wife's 1st cousin 4 times removed's husbands direct ancestor (20 generation)" and "Related by marrage: 52 steps" via another route. Now when I click on the same person it shows no details & when I check the relationship I get told no close relationship exists. I suspect I have changed a setting somewhere. Can someone tell me how to get back to seeing distant connections. Thanks. Brendan
For the on-line tree a policy decision was apparently made to do relationship calculations for direct ancestors and up to 2nd cousins only for trees with more than 5000 people in the tree. In FTB calculations for more distant relationships are still being done for trees with more than 5000 people, but the alert and option of requesting alternate line calculations has disappeared.
When, during Match processing, I am offered a chance to send a comment to another site owner, in what form does MH send it? Does it arrive in their inbox as an e-mail from me that they could repond to by clicking a Reply button, or is it a standard, form notice from MH?
I have never received a notice of a Comment, and the Comments I have made have never resulted in a reply.
I was invited to myheritage.com by my step father, and accepted his invite and created an account. I would also like to have access to a second tree, my mother's tree, but she is not able to invite me and I am not able to access her family tree, it says it's private.
How can I join my mother's family tree and make that one my default?
I've tried sending to all 90 members and to only 3 members testing receipt of emails, NOTHING. The emails are not going out and I am "baffled". Prior to 2 years ago, I was able to send group email notifications, then it stopped working; I wasn't even aware until someone pointed out that death notices were not issued. Does anyone else have the problem and do you know how to fix it?
Second inconsistency is with the Birthday Notifications from the site, different people get different notices, some with missing information.
I got a personal email from someone saying to disregard the message on My Heritage. I had never received any notification although I had authorized it. When I checked, I had three other messages, one from nine months ago.
For me, it's the messages that I sometime send to the owner of a site on which Smart Matches discovered matches. I have never received a reply from such a person; come to think of it, no one being presented with Smart Matches to my site has ever sent me a note.
Maybe I'm not looking in the right places for answers, but is there any way to transfer names etc between my own trees?? I'd be surprised if such an obvious function wasn't available. Have several trees growing in order to build an accurate pedigree tree, and it would be nice to enter all info about someone just once, and transfer to the pedigree. Thanks for any answers. Ps, doing all of this on mobile, perhaps that's my problem??
Oops, well thanks for the reply. That seems like a pretty obvious feature, but apparently not. Hey, they already got 2 years of my money, guess I should have explored a bit more first. Ps, not seeing any difference whatsoever in any functions, etc since I paid. My loss.
It is only possible to merge two family tree projects using Family Tree Builder software. Nevertheless, we generally do not recommend merging large family trees, as duplicate information has to be deleted manually and inconsistencies within the family tree might occur.
If you're interested in this, I recommend to take a look at the following FAQ:
Thanks for the reply. I no longer bother with having a home computer, as the whole family has smartphones now and the added expense was a bit silly. I would not transfer entire trees at a time. I am looking to build an accurate pedigree for my kids. When I first started, I ignored everyone's brothers, sisters etc because I'm not really interested in them. But, as I went along I found that strategy to be a huge mistake, as far as accurately finding the next generation up. So, I paid the $$, and split the families up on different trees, getting everyone possible on them, and have one specifically for mothers and fathers straight up through. The point is, it would be nice to enter all pieces of information about someone on those trees, in order to hopefully help with accurate info about others, then transfer them to the pedigree instead of having to redo them again on that one. The fact that I can copy Joe Shmoe's relatives, who lives on the other side of the earth, but not someone from my own tree is beyond my level of thought.
A. To merge all trees into one tree (forest). The benefit of this will be simle support, no duplicates, single edit (if needed), all-in-one (all site members are working for one project), increased viability of the site, etc...
B. To express the need and to push MyHeritage development team to develop extended access and rights funcionality. The benefit of this would be securing the required privacy.
The big difference IMHO if you pay is access to smart matches and record matches. These have helped my research a lot, but I guess that depends on if someone else is researching your ancestors (or there will be no smart matches) and if there are relevant records.
I'd recommend you to use the web interface for that since those functions are a bit limited (or hard to reach/see) on mobile. (I use the mobile a lot, but I'm short-sighted :) )
Regarding your first question you could of course export one tree (or parts of it, but then I think you need to use FTB) and then import it as a new one. Or add it to an existing tree, in FTB. Until MH has a reasonable solution to handling duplicates I wouldn't recommend it (but they have hinted that they are working on it). But you can't AFAIK sync parts of trees.
It seems most of the work I did in MH last night disappeared when I synced with FTB today. I can still see the record matches I approved, but all the information I retrieved from them is gone (including people added).
I also did quite a bit of cleaning up in who lived where and when, all that is gone.
It wasn't that much, a little more than an hour's work I guess. I hope! I haven't checked everything I can remember that I've changed the last few days...
But it worries me. I normally don't use FTB that much, only when I want to do stuff that isn't possible or too complicated in the web interface. I need to be able to trust that a sync doesn't wipe out my work.
Is there someway I can restore the work I've done? How can I prevent this from happening again (except complaining about possible bugs and hope that something can be done about them?)
I have checked your account and you have two family trees on your family site.
- One with 6311 people
- Other with 2643 people
Please, make sure that the one you are looking online is the same you working with on the Family Tree Builder.
You can manage your projects on the Family Tree Builder like so:
1. Click on 'File' on the top menu bar
2. Click on the 'Manage projects...' option.
3. On the window that will open, you will see all the files/projects that you have on your Family Tree Builder.
In case one of them is duplicated or irrelevant, click on it and then click on the 'Delete' button on the right side of the window.
You can also manage the trees online, and for that, click here to learn how to do it.
In case you have been using or had Family Tree Builder in two computers - which is something that is not recommended -, and accidentally opened an older version of your project in one of them and synced to the site, you can try and go to the other computer where you have had the most updated tree and sync it again. Or look for a Backup created automatically by Family Tree Builder in your computer. The links below will explain more about the those aspects of the software: