You created your tree in the Family Tree Builder. This means that you will need to edit the details in the program, and then republish the edited tree to the site. Open the program and right-click on the person that you want to edit details for > Edit details > check the "deceased" box. Then, save and republish the tree.
My brother Vijay sheth is being displayed as my uncle & the pic is also that of my uncle on the site member's page.
apart from the above issue, i have many more queries as follows:
1. In the family news section on the home page, the "tell your family what you're up to...." - I can type in aonly a limited length message - i think it should be no-limit or the limit should be much much higher than what it is.
2. I had earliesr enquired regarding time zones - the evants & messages posted are displayed on the home page - not at Indian Time (I live in India)
3. The wishes sent to members on their events are displayed on the main page only if they are typed in on the day of the event - if the messages are typed in earlier, they are not displayed on the family news section.
4. I had also enquired regarding dislay settings to be selected by individual members to enable / disable display / reminder of death anniversaries and / or birthdays of deceased family members.
5. Can we have the option of printing an events calendar to be squeezed on to one single A4 page? - the details of the events may reduce in size if required – but the entire month’s events should be printable on one single page
6. The events page setting by default displays on events of close members - can the setting be a one time selection so i need not select all events every time i log in?
7. Can we sync the FTB & the online family tree?
8. How do we print a report of a contact book - containing the names, & contact details in a phone book / address book format?
Firstly, regarding your brother being displayed as your uncle, this means that your brother is not associated correctly with your family tree. Please see the following post in our FAQ regarding associating someone with the family tree:
2) We are aware of this issue, that everything on the site is timestampped according to our servers in Texas. We apologize for the inconvenience.
3) This is by design as we do not want the messages to show up before the event
4) The settings as to which events are sent our is only up to the site manager and can be changed by going to Settings > Events.
5) We are workign on adding a calendar printing feature in the near future.
6) This is also by design. We apologize for the inconvenience.
7) There is no dual synch between the FTB and online tree. If you created your tree in Family Tree Builder, then you can publish your tree to your family site. This will create a tree on your site that is read-only and that cannot be edited on your site by you or your members. Alternatively, you can create a tree online, and transfer it to your Family Tree Builder:
8) we do not currently have an option to print a list of all your contacts information. You can choose to email all of your members from the SIte Members page.
1. Do you think the suggesstion can be implemented?
2. DO you have plans for time stamping as per the time zones?
3. The wishes do not shpw up on the home page even after the event dates (in case the wishes are posted before the event date)
4. I will try out & revert for any further problems faced.
5. Await the calendar printing feature soon.
6. Do we expect any modification of this design for ease of operation?
7. Would be useful for a sync between ftb & online tree - maybe only for members but is necessary.
8. Can you put in a request to please make this feature available as it is of extreme importance in current times to have the contact info available in printable format.
Await your replies soon.
Thansk & regards,
Nitin Sheth
Hi Nitin,
Thank you for writing to us.
Firstly, regarding your brother being displayed as your uncle, this means that your brother is not associated correctly with your family tree. Please see the following post in our FAQ regarding associating someone with the family tree:
2) We are aware of this issue, that everything on the site is timestampped according to our servers in Texas. We apologize for the inconvenience.
3) This is by design as we do not want the messages to show up before the event
4) The settings as to which events are sent our is only up to the site manager and can be changed by going to Settings > Events.
5) We are workign on adding a calendar printing feature in the near future.
6) This is also by design. We apologize for the inconvenience.
7) There is no dual synch between the FTB and online tree. If you created your tree in Family Tree Builder, then you can publish your tree to your family site. This will create a tree on your site that is read-only and that cannot be edited on your site by you or your members. Alternatively, you can create a tree online, and transfer it to your Family Tree Builder:
8) we do not currently have an option to print a list of all your contacts information. You can choose to email all of your members from the SIte Members page.
1) I have forwarded the suggestion on to the apprpriate department. I would like to add that we get many suggestions from many users, and so although we do hope to please all of our users, we cannot add every suggestion.
2) This is a future plan, but we have no expected time of this happening yet.
3) I have reported this issue, and we will be looking into it.
6) Unfortunately, I am not aware of any change in this feature in the near future.
I think that would defeat the purpose of having both. As far as I can tell, the only reason they have FTB is so the people who don't want the premium package can still have a way to make a tree as big as they want. I have the premium, but I only use FTB is to be able to research without having to use Internet Explorer, which for some reason is the only browser it is compatible with. I can theoretically also can research more than one person at a time with FTB, but it doesn't seem to like doing that very well. Most of the people get hung up at 98 or 99%. Some before that. At least by that point you are likely to have gotten all the results you are going to.With so many better options, I didn't think anyone used IE anymore. It makes these awful clicking noises when I use it.
I believe someone may have asked this before but I did not see an answer. Seems there are problems with muliple site managers and I am wondering if two projects can be merged together without one overwrighting the other project? Thinking that instead of more than one working on the same project at a time, if more than one person could work on seperate projects then merge the projects, is that possible?
What we are trying to do is of course take advantage of multiple persons knowledge.
I am having the same issue, a number of members of my immediate family want to pursue their lines of research and I am wondering how to go about this. Do I send them each a copy of the original gedcom file and turn them loose? As the previous message asks can we merge them all together into one?
Myheritage I believe is working on a fix for this problem as I received and email saying that a new feature involving this area of subject matter will be coming soon.
If you want a collaborative family tree, then we suggest that you either create your tree on your family site, or you can transform your Family Tree Builder tree to a tree that is editable online, please see::
If you edit your tree in Family Tree Builder and publish any changes to your family site, then only you as the site creator can do so, and none of your members can edit the tree.
I am site manager for my family tree. I used Family Tree Builder to construct my tree, then published it online. The problem is this; My wife and I don't appear in the online tree. Out of 132 people we are the only 2 who appear as "unknown". Has anyone else experienced this problem or does anyone have any suggestions?
I am the administrator of my site, and I have been trying to change my e-mail address, but for some reason the system is telling me that the address I enter is already in use. I do have the right address in my information in the genealogy tree software, but when I access the tree on the internet, it keeps showing the wrong address.
Please write to me at esther@myheritage.com with both email addresses (the current one and the one that you would like to change it to), and I will change it for you.
(I have a premium account) I downloaded Family Tree Builder and used it for a while. I like it very much. I then uploaded my information to a website. I wanted to involve some family members. I wanted them to be able to make changes and add information. When they couldn't I found out that I had to 1) upload a GEDCOM file to my site and 2) make these members into Site Managers. I did this and now we have been using the site for a week or two and the other site managers have been able to make changes.
Problems:
1. It seems that I can't use Family Tree Builder anymore. If I upload a file from it to my site it will overwrite everything the other Site Managers have added. Can I use Family Tree Builder when I have multiple site managers?
2. It seems that some of the functions available in Family Tree Builder are not available on a multi-site manager site. I think I have had trouble doing updated Smart Searches within the website itself.
3. I have a premium account and I wanted to add another site to do some separate research on a branch of the family. I added the site and it shows up as a "basic subscription" site. I thought I could have multiple sites under my Premium subscription. How do I put my two sites (what is the maximum) under my Premium account? Also, the site shows up linked to my first site and I don't necessarily want the to be linked. How do I "unlink" them?
I tried to find answers to these questions in the 320 page manual but didn't have any luck.
If the tree was originally created in Family Tree Builder and published to the family site, both members and site managers cannot edit the tree online. The tree has to be edited by the site manager in the software Family Tree Builder and then republished to the family site.
You are correct that changing the tree to a Gedcom file and uploading that to your family site makes the tree editable online, but this is the case for site members as well as site managers, so there was no need to promote your site members to managers.
There are some features that are available in Family Tree Builder, and are not available on the family site, such as Smart Research. Since Family Tree Builder is installed and runs on your computer, it does have some more advanced capabilities.
Family site upgrades are for a specific site. To enjoy the benefits of a family site upgrade for each of your sites, please upgrade each of them independently. You can create as many trees on one family site as you would like, provided that you are below the site quota limit. For a basic site this is 250 people in all trees, for Premium it is 2500, and it is unlimited for a Premium Plus site.
I'm wondering if I can run the Family Tree Builder from my computer (to take advantage of the extra capabilities) at the same time I have a website online which I am sharing with other people as I have described.
I tried this but it seemed that Family Tree Builder wanted to update the online site which I didn't want it to do. How can I run these two completely separately so that no accidental uploads occur, spoiling all the work the members of our site have done?
You can run two separate trees on your site, if you wish to.
You can have one tree that was originally published from Family tree builder and that tree will always be updated by the tree that you are publishing from your software.
It will never update the tree that is editable online.
The other tree, a gedcom file, will be editable online by you and your site members.
The only problem may be that it may be confusing to update two trees at once.
Please let me know if you require more assistance.
I could be wrong, but I am pretty sure that you have to pay for each premium site. As far as smart matches go, my list hasn't changed at all in about a week, despite having deleted and added a bunch of people.
I started my family tree in Russian. Is it possible to change the main menu, messaging, etc. to English? Changing it in the Settings does not help. Every time I open the tree, I have change the Language flag manually.
