I finally received a return call from MYHERITAGE ...it seems the only benefit from upgrading to Premium is the storage is increased ...if I needed to use the search engine I had to pay another amount of money (approx.. $45.00)....I paid that and then entered a name to research....was told I had to pay another amount of money to access that....altogether a very unsatisfactory site. When I sat down and thought about it all I realized that I never did get any information from this site....sometimes they did regurgitate information I had already given them. Well, lesson learned!!
I finally received a return call from MYHERITAGE ...sometimes they did regurgitate information I had already given them...
Good to hear that you did hear in the end. Sorry to hear that you haven't found much information.
Yes, SuperSearch and Record Detective often return links to my own site, and to sites that have clearly copied their information for mine. I've mentioned to Support that this isn't terribly helpful and suggested that there needs to be block on returning my own data as well as a way to exclude specific sites or information from the search, along the lines of ancestry.com's "Ignore" function.
I just received a notice from 23andMe of a DNA matched relative, whom they say I might "add to my family tree". Is the 23ndMe company known to MyHeritage or vice-versa? How do I (we) use DNA matching in my (our) tree building?
DNA testing offers exciting possibilities in genealogy; just yesterday, I read a report from a distant relative on the results of testing in his family. As more people get involved, the results will become more meaningful. The National Geographic project claims to have 2 million participants, for example. MH has partnered with Family Tree DNA to offer testing services.
In MH 7.x, click any individual, select the More tab at the far right, then click DNA Testing. This will bring you to a dialog with a large black box in the middle. Click that box to open a very pretty list of DNA companies recognized (at present) by My Heritage. I'm afraid that 23andMe wasn't in the list when I checked it just now.
For a detailed answer on this, I suggest you contact firstname.lastname@example.org with your specific question.
In the subject page, can I, with one keystroke, replace my tree's data with the whole information from the other tree's entry? I have numerous persons in my tree for which I have little more than name and approximate dates.
In the family site online, there is no one button to merge all the information from one individual to the other. However, you can quite quickly press the arrows in order to copy the information found on the match to the individual.
In the family tree builder, there is the Automatic Merge function which allows the copy. However, please note that it will copy all of the information from the other individual which means that you could mistakingly copy information that you wouldn't of liked.
On my computer is OS Windows XP Profesional SP3. I download Family Tree Builder 7.0 and install it. After click on buton Register Now computer freeze and help only hard restart. It happened always in start this program. Uninstalling this program is not successful!
I see you are using an older version of the Family Tree Builder software 7.0 - I would recommend to install the newest update we just released, it includes a lot of bug fixes. Please close the software Family Tree Builder and then click on this link. Please choose the "free download" button and a file will be downloaded. Please double click on the file and follow the installation instructions.
To arrange children in the family tree by date of birth, find the family in which the order is wrong. Right click on the family box (the grey box between parents and children) and click on Children > Manage children.
Then click on the little green icon in the bottom right of the window.
That will arrange the children by order of birth.
If you have further questions please contact our Support Team directly and they will be more than happy to help you.
This function, to my chagrin, has NEVER worked with either children or spouses. It appears to work in FTB, but the re-arrangement does NOT translate to the on-line tree and never has. The only way is to put exact dates for the events and make a note that the dates are estimated based on what you know about the order from other information. I and several other users have complained bitterly about this several times to no avail.
I do not know if this has been fixed in FTB7, because I refuse to switch from FTB6 until I am comfortable that FTB7 is at least as good as FTB6.
As I recall, there were dozens of complaints that deleting persons left gaps in the number of persons in the tree and they did not match the actual number. So, MH fixed this in their new version. Now, some are complaining about the fix! I don't believe there will ever be a "Perfect" version. So, I guess we will just have to adapt. Happy hunting!
Of course, there are a lot of pros and cons about this renumbering functionality.
Personally, I'm not using this numbers for my paper archive, I'm try to work paperless and use a self constructed data key in my local database.
But there are a lot of users with paper archive, indexed their documents, photos, etc. with the corresponding INDI, FAM, or whatever number, or they hold all their data in a local database with more infos as they publish in the online tree. As the description of the GEDCOM standard shows, this numbers are unique inside one tree. So, they are the perfect key to organize data, like in many other data models.
A way to a "perfect" version could be, to offer the renumbering as an optional function under the Tools menu. With the automatic renumbering of a data key, a lot of users are - I say it diplomatic - not very happy.
Official answer from Myherritage for the same question was that you should use only one Family Tree Builder app in your main comp and you should use Web access to your family tree on your second comupter - which should allow to synchronize updates between both of them.
If you are not happy with this answer - like me - you can manually copy/paste-replace local directory where all the FTB data are stored between these 2 computers. This directory depends on your particular installation, and I believe it is configurable from FTB application. I use preset directory used by installator - it is C:/Users/"User-Name"/Documents/MyHeritage/"Tree-Name" on Windows 7 in my case. Of course, there is a risk you can replace newer data with the older version by mistake in this case, so you have to take care about it and ensure each time, which your computer includes latest update. E.g. I store latest version of this directory on my backup disk each time when I finish my work with FTB - and each time when I use FTB on different computer I have to replace its data directory with this backup first. It is annoying, but it works at least for now.
Btw. There is "Tools - Options" tab in Family Tree Builder application where you can modify mentioned directory where the tree project should be stored.