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Why do I still see names from my family tree in WorldVitalRecords after I removed them?

Your family tree data is removed from SuperSearch and WorldVitalRecords immediately after configuring your privacy settings. At WorldVitalRecords the INDEX of the name will remain until we perform a new update of the records database. This simply means that if you go to WorldVitalRecords right after you configured your privacy settings and search the names

How can I remove my family tree data from WorldVitalRecords?

Yes, you can remove your data from WorldVitalRecords. All information from MyHeritage family trees is automatically protected by privacy settings so your data is safe even if you choose to include it. Removing your data from WorldVitalRecords also means it will be removed from SuperSearch on MyHeritage so you won’t get Record Matches to boost

Can I download a copy of a record in SuperSearch?

Certain records in SuperSearch contain copies of documents that are available to be downloaded. If you have a data subscription that allows you full access to records, then you can also download copies of these records. Click on the download icon in the lower right corner of the record to download it to your computer.

How do I search for a family site?

You can search for a family site on MyHeritage using SuperSearch, MyHeritage’s super research tool. The family site search can be found under the Family Trees category in the MyHeritage Family Sites collection.

How do I use SuperSearch?

SuperSearch is found on www.myheritage.com/research. Its main search page is used for global searches and looks like this: There is a lot of useful content on SuperSearch to explore. To begin with, SuperSearch includes MyHeritage family trees, photos and members that are public – altogether more than one billion exclusive records from all over the

What is SuperSearch?

SuperSearch is MyHeritage’s search engine for historical records. It’s found here: www.myheritage.com/research. SuperSearch includes more than four billion genealogy records such as birth, marriage, death, burial, census, military, immigration, yearbooks and other types of records, plus scans of the original documents. It also includes MyHeritage family trees, photos and members that are public – altogether

Is SuperSearch free?

Using SuperSearch is free and viewing results from many data collections is also free (e.g. 1940 US census, Social Security Death Index, etc.). Viewing other records requires a data subscription. Data subscriptions also provide unlimited access to all Record Matches, including the ability to confirm or reject matches. PremiumPlus family site subscribers have the special

What’s the difference between a family site subscription and a data subscription?

A family site subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. Family site subscriptions allow you access to fun and amazing features like the Timeline and Timebook. You get priority support and you can use the Premium features in our

How many credits does each record cost in SuperSearch?

Here’s a breakdown of the cost for each type of record in the Super Search. There are five different credit costs for records. The cost of a record is always defined per collection, so all records of the same collection have the same cost. Free – Many collections are free and there is no need

If I have a Premium family site, can I access SuperSearch?

If you have a Premium family site subscription you get full access to two of the paid collections in SuperSearch: MyHeritage family sites and MyHeritage members. If you have a PremiumPlus family site subscription you get full access to all four of the MyHeritage collections: MyHeritage family sites, MyHeritage members, MyHeritage family trees and MyHeritage

If I have a PremiumPlus family site, can I access SuperSearch?

If you have a PremiumPlus family site subscription you get full access to all four of the MyHeritage collections: MyHeritage family sites, MyHeritage members, MyHeritage family trees and MyHeritage photos. If you have a Premium family site subscription you get full access to two of the paid collections in SuperSearch: MyHeritage family sites and MyHeritage

Do I have to purchase a subscription to access SuperSearch?

Many of the records in SuperSearch are free however a data subscription is required to access all the collections. If you have a Premium family site subscription you can access two of the four MyHeritage collections: MyHeritage sites and MyHeritage members. If you have a PremiumPlus family site subscription you can access all four of

What is a credits package?

A credits package allows you to view records in SuperSearch on a per record basis. You can use credits to pay as you go if an annual data subscription is beyond your budget. Get prices here.

What records are included in SuperSearch?

SuperSearch provides worldwide coverage with strong data collections from the USA, UK, Ireland, Australia and Canada. SuperSearch includes more than four billion genealogy records such as birth, marriage, death, burial, census, military, immigration, yearbooks and other types of records, including scans of the original documents. SuperSearch also includes MyHeritage family trees, photos and members that

How much does a SuperSearch subscription cost?

SuperSearch subscriptions quite affordable. We offer a yearly subscription or a credit package that allows you to pay per record. Here’s a link to view subscription prices.

Can I see my own sites in SuperSearch?

We filter out results from family sites you are a Site Manager of so you will always find new information that you’ve never seen before.

What is a data subscription?

A data subscription is an annual subscription that allows you full access SuperSearch and Record Matches. SuperSearch is MyHeritage’s research tool that allows you to search in over 4 billion records from around the world. There is a lot of useful content on SuperSearch to explore. SuperSearch includes exclusive records from all over the world

How do I cancel the free trial?

In order to cancel your free trial, log in and mouse over your name in the upper right corner of the screen. You can cancel your free trial in the “My Purchases” menu.

How do I sign in to SuperSearch?

Sign in to MyHeritage.com to access to SuperSearch. If you purchased a credits package or a data subscription, or if you want to use your PremiumPlus family site subscription to access the MyHeritage collections, make sure to log in with the email you used when you paid.

How do I sign out of SuperSearch?

In the upper right hand corner of the screen, mouse over your name. Select “Log out”.

Do I have to be a MyHeritage member to access SuperSearch?

It’s not necessary to have a membership at MyHeritage to access SuperSearch. Viewing results may require sign up or a subscription.

How can I purchase a SuperSearch subscription?

SuperSearch subscriptions can be purchased with credit card, wire transfer, check, money order, by phone or fax, through Moneybookers or with a local bank transfer.

Can I pay for a SuperSearch subscription with check, money order or wire transfer?

Yes, SuperSearch subscriptions can be paid for by check, money order or wire transfer.

What is auto renewal on my SuperSearch subscription?

SuperSearch subscriptions are continuous service memberships. Once you subscribe to the service, your membership will automatically renew and you will be charged based on the subscription type you have chosen and the standard subscription rate at the time of renewal.

How do I cancel my SuperSearch subscription?

If you need to cancel your SuperSearch subscription for any reason, contact customer support and a representative will help you.

Where can I see the status of my subscription?

In order to see the status of a family site or data subscription, including free trial and credits packages, log into your account, mouse over your name in the upper right corner of the screen and choose “My Purchases”.

What is a collection?

A collection is a group of records in SuperSearch. The 1940 census is a collection, MyHeritage family trees is a collection. A collection is different from a category. An example of a category is “Birth, Marriage and Death” records. Inside the category “Birth, Marriage and Death” records you might find several collections such as “Texas

Do you have records from countries other than the US?

SuperSearch includes over four billion records for worldwide coverage. It has large data collections from the USA, UK, Ireland, Australia and Canada. It also includes public MyHeritage family trees, photos and members – over one billion exclusive records from all over the world.

What is included in the MyHeritage collections?

The MyHeritage collections include public family sites, family trees, photos and members.

Can I remove my data from SuperSearch?

Yes, you can remove your data from SuperSearch. Keep in mind that including your data in SuperSearch can be a huge help to your family history research. Not participating in SuperSearch means losing automatic matches with billions of records! All information from MyHeritage family trees is automatically protected by privacy settings so your data is

What about privacy if my family tree or photos are included in SuperSearch?

If your data is included in SuperSearch it is automatically protected by settings that keep sensitive information private. You can feel confident that your data is secure, while enjoying the benefits of being a part of SuperSearch, such as Record Matching. First names, birth dates and other important information about living individuals are always hidden,

What is Record Matching?

Record Matching intelligently compares the one billion family tree profiles on MyHeritage to the more than four billion historical records on SuperSearch and automatically finds matches for you. It’s the same idea that’s behind Smart Matching™ technology, which already finds matches for you in other family trees. If we find a Record Match for someone

Is Record Matching free?

Receiving matches is completely free. Viewing some record matches may require a data subscription or credits package.

How do I include my family site data in SuperSearch?

MyHeritage member profiles, family tree individuals, photos and family sites are included in the MyHeritage collections in SuperSearch. To configure which collections you would like to be included in, mouse over your name in the upper right corner of the screen and select “My Privacy”. Member profile To include your MyHeritage member profile check the

 
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