We have remained a free site for many years, and in order to continue to serve our millions of users we have recently changed the quotas of basic accounts. We must maintain MyHeritage as a sustainable business so that you and our other users will be able to continue enjoying it for many more year Read more...
What do I get with a MyHeritage Premium plan?Views: 1,662
When you upgrade one of your family sites to a MyHeritage Premium plan: 1) You can have up to 2,500 people in your family tree online. 2) You will have extended storage for family photos, videos, and documents online. 3) You will get Priority support. 4) You will have access to added features Read more...
If I buy a subscription for my family, do other family members have to pay too?Views: 1,632
When you purchase an upgrade at MyHeritage, it is for a specific family site. The upgrade will provide you with the ability to add more people to your tree, have more storage space on your family site, have more members be a part of your family site, and more (depending on your plan). These benefit Read more...
How do I upgrade my family site subscription? Views: 1,326
To upgrade your account, open up a browser, and log into your account on MyHeritage.com.Then go to your Family Site. Once you are at your family site, go into Settings > Site Account. Here you will see what site subscription you currently have, and you will have the option of upgrading your ac Read more...
What if I can't pay via credit card?Views: 1,225
If you cannot pay for an upgrade with a credit card, you can proceed to the checkout, and choose an alternate method of payment by clicking on this option: You can then use one of the following alternative payment methods: 1) Payment by cheque: Please send a cheque paid out to MyHeritag Read more...
What do I get with a MyHeritage Premium Plus plan?Views: 1,040
When you upgrade one of your family sites to a MyHeritage Premium Plus plan: 1) You can have an unlimited amount of people in your family tree online. 2) You will have an unlimited amount of storage for family photos, videos, and documents online. 3) You will get Priority support. 4) You will Read more...
Do subscription payments renew automatically? Views: 729
Subscription payments for site plans at MyHeritage do not renew automatically. If you have an upgraded site, when your plan is about to expire, you will be reminded to renew your subscription when you enter your family site. To see how to upgrade your family site : Upgrade your family site Read more...
If I have upgraded but have run out of room, what do I do?Views: 649
If you have upgraded your family site, but then find that you run out of room, you can upgrade your family site, and you will only have to pay the difference in the prices of the plans. If you have any upgrading question, please send a message to support through our contact form: www.myheritage.c Read more...
How much does a family site upgrade cost?Views: 625
In order to accurately calculate the price of a family site upgrade for your family site, please visit the Settings > Site Account page. Click on the UPGRADE button in the lower left hand corner of the screen. Follow the steps as if you were going to upgrade by choosing your preferred plan Read more...
Once I have paid for Premium how do I know that the upgrade took place?Views: 544
To check your current family plan on your family site, log into your family site, and go into Settings > Site Account. There you should see what your current plan is. If you have just upgraded your family site, you should see the upgrade take effect immediately after. Read more...
