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If I edit my tree from the mobile app, will it be synced to Family Tree Builder?

Family history data can now be viewed, edited and expanded from any device – from your computer, your online family site at MyHeritage, or via our free MyHeritage mobile app for iPad, iPhone and Android. From version 7.0 of Family Tree Builder, after editing your tree from the mobile app it will sync directly with

If I use the MyHeritage app to edit my tree will the data be updated on my family site at MyHeritage?

If you edit your tree in the MyHeritage app the data will automatically be synchronized with your family tree at MyHeritage.com. If you edit your tree on your family site, the changes will automatically be synchronized with your tree in the app. If you also use Family Tree Builder software, from version 7.0 after editing

What devices does the MyHeritage app support?

iPhone 3gs, 4, 4s and 5 iPad 1, 2 (mini, HD and 4 are not officially supported at this point in time) Android mobile phones – over 1,900 devices are supported. Android phone requirements: minimum screen resolution of 780×400 maximum screen resolution of 1280×720 The device must be touch enabled and have a high definition

How do I sign up in the MyHeritage app?

In order to use the “Family tree” and “Share Photos” sections of the mobile app you will be asked to login or sign up if you’re new to the app. Signing up is easy and free. When you sign up you can start building a family tree for your family, add and share photos and

How do I add a person to the tree in the MyHeritage app?

Tap on the “+” sign on any person’s card to add a new individual to the tree. Select the relationship (father, mother, brother, sister, son, daughter, spouse) and enter the person’s basic information. Tap the “Done” button in the upper right corner. The next screen lets you add more details about this person, such as

How do I edit a person’s details in the MyHeritage app?

Tap on the person whose details you want to edit. Tap on one of the tabs: “Info”, “Events” or “Family”. The “Info” tab lets you edit details such as date of birth, occupation and email address. The “Events” tab lets you edit details such as birth, death, marriage, education, nationality and many more. The “Family”

How do I add a photo to someone in the tree in the MyHeritage app?

Tap on the person you want to add a photo to. In the “Info” tab tap the “Edit” button in the upper right corner of the screen. Tap on the little camera icon shown on the personal photo silhouette. Select to “Take a photo” or “Choose from library”. If the person already has a photo

Why can’t I edit my tree with the MyHeritage app v2.0?

MyHeritage’s version 2.0 of the mobile app now lets you edit the family tree in the app, and this updates your online tree, as well as your tree in Family Tree Builder. You can now easily edit your family tree on the go! If you are using an older version of Family Tree Builder, you

How do I add family members or information to my family tree on the MyHeritage app?

How to add people: Tap on the “+” sign on any person’s card to add a new individual to the tree. Select the relationship (father, mother, brother, sister, son, daughter, spouse) and enter the person’s basic information. Tap the “Done” button in the upper right corner. The next screen lets you add more details about

When viewing my tree on the MyHeritage app, how can I see more information?

When tapping on a person in your family tree, a mobile version of his profile page will open, with three tabs: Info, Events and Family. Info tab contains biographical information such as birth date, occupation and contact information. Tip: if that person has an email address or a phone number, tapping it will enable you

If I have multiple trees, how do I switch between them on the MyHeritage app?

If you have multiple trees in one family site, when you go to ‘Family tree’ feature, simply tap the tree title to switch between trees.

Who will see the photos I share on the MyHeritage app?

Beside the people you share your photos with using the MyHeritage app or by email, all the photos you share will be uploaded to your family site on MyHeritage.com, so all the family members in that site can enjoy them (Click here to read more about changing your privacy settings). If you want to learn

Why doesn’t the photo recognition on the MyHeritage app identify people in my family?

There can be two options for face recognition not to work: if the face recognition didn’t detect the face or if the contact isn’t on your contact list. If the people in the photo aren’t facing the camera, their faces aren’t straight, their eyes are covered or the photo is too dark or blurry –

What is ‘More suggestions’ on the MyHeritage app photo-sharing feature?

The contacts we offer you on ‘More suggestions’ section of your quick list are either family members who appear in the photo you shared and detected by our clever Face Recognition technology, or family members who are related to the people in your photo and we thought you might want to share with them (for

When I upload a photo to the MyHeritage app, can I send it to someone particular and not show it on my family site on MyHeritage.com?

You can send a photo to someone particular by tapping that person on your contact list, but every photo you upload using the MyHeritage app will be saved to your family site on MyHeritage.com as well, so other family members will be able to view it online. If you want to learn how to make

If I delete the MyHeritage app from my mobile device, what will happen to my data?

If you delete the MyHeritage app from your mobile device, your data will still be available on your family site on MyHeritage.com. If you have any comments or suggestions about MyHeritage app, please let us know on our Product Suggestion forums. We love feedback.

How do I add more family to my quick list on the MyHeritage app?

The MyHeritage app photo-sharing quick list is based on the family members from your family tree at MyHeritage.com. One way to add more family is to invite them to your family tree – click here to learn how. Another way to add more family to your quick list is using the MyHeritage app: iOS users:

Why can’t I see all my family members on my photo-sharing quick list on the MyHeritage app?

The family contacts who appear on your photo-sharing quick list are your close relatives on your family tree on MyHeritage.com. If you wish to add more family to your contact list, you have two options: add them to your family tree on MyHeritage.com or add them through the MyHeritage app. If there are members on

How do I edit my photo-sharing quick list on the MyHeritage app?

Your quick list is created automatically based on the people on your family tree. To add or remove family members manually from your Quick list: iOS users: Tap ‘Edit’ and check the family members that you want to show on your quick list. Android users: tap the icon on the top left corner of the

How do I delete a photo from the MyHeritage app?

To delete a photo from the MyHeritage app you must delete the photo from your family site. Learn how to delete a photo from your family site.

How do I add a title to my photo on the MyHeritage app?

iOS users: After you take a photo or upload from your iPhone library, you will see a preview screen. Tap ‘Add title’, enter the title you want and tap ‘Save’. Your photo will be saved with the title you entered. Android users: After you take a photo or upload from your camera roll, you will

When I upload a photo to the MyHeritage app, where is it saved?

All the photos you upload to the MyHeritage app are saved on your family site at MyHeritage.com. That data is also backed up on our servers as precaution against technical problems. If you wish use our back up service, your tree, photos and data will be saved once a month and kept on Amazon.com, where

Why can’t I see all my photos from MyHeritage.com on the MyHeritage app?

The first time you enter the photo-sharing feature on the MyHeritage app, the photo stream will show you the 36 most recent photos uploaded to your family site.  As you start sharing photos, new photos will take the place of old photos in the stream. In the future, the MyHeritage app will contain all your

Can I change my password in the MyHeritage mobile app?

If you want to change your password you must do it on MyHeritage.com. Changing your password in the mobile app is currently not supported. To change your password on MyHeritage, log in to MyHeritage.com and mouse over your name in the upper right hand corner of the screen. Select “My Profile”. Then click ‘Change email &

Can I change my email address in the MyHeritage mobile app?

Email address can be added and edited just like any other fact for a person in the family tree. However, this won’t change your login email for the MyHeritage app. If you need to change the email address you use to log into the MyHeritage app it must be done on MyHeritage.com. Learn how to

How do I change my family site on the MyHeritage app?

If you have multiple sites, you can switch between them anytime: simply tap the ‘Settings’ button on the main menu and then ‘Family sites’.

I have more than one family site. How do I know which family site to choose?

If you have more than one family site, you will be asked to select a family site the first time you log in to the MyHeritage app. Afterwards, if you want to change family site, simply tap ‘Settings’ on the top left corner of the main menu and then ‘Family sites’ – here you can

I’m having trouble signing in to the MyHeritage app. Help!

If you are a member of MyHeritage.com simply log into the app with your email and your MyHeritage password. Forgot your MyHeritage password? Tap on “Forgot password” located just under the “Login” button.  Enter the email address you use to login at MyHeritage. You’ll get an email with a new password you can use to

What languages does MyHeritage for mobile support?

The MyHeritage app supports the following languages: iOS (28 languages total): English, Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish , Russian, Hungarian, Turkish, Greek, Romanian, Hebrew, Japanese, Chinese, Catalan, Arabic, Chinese (Traditional), Croatian, Portuguese (Portugal) and Ukrainian Android (32 languages total): English, Czech, Danish, Dutch, Finnish, French, German, Italian,

Where can I download the MyHeritage app for mobile?

If you’re an iPhone, iPad or iPod touch user, download the MyHeritage app from the app store. If you’re an Android user, download the MyHeritage app from Google Play. If you don’t have an Apple or Android device, you can always share photos, build your family tree and research your ancestors on MyHeritage. Get started

What is the MyHeritage app for mobile?

With the official MyHeritage app for iPhone, iPad and Android, you can discover your family history, share family moments and stay in touch anytime, anywhere. Explore your family tree. The mobile-friendly version of your family tree lets you take your heritage with you wherever you go, including profile pages designed especially for mobile devices. Research

 
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