Company

Help center > Getting Started

How do I add family members to the tree in Family Tree Builder?Views: 13,180

If you build your family tree directly from your family site at MyHeritage.com, you should be here: How do I add family members to my online tree? There are several ways to add people to the tree in Family Tree Builder. Notice the highlighted areas in the screenshot below: 1. Use the Add P Read more...

How do I add family members to my online tree?Views: 11,429

If you use Family Tree Builder to build your tree, you should be here: How do I add family members to the tree in Family Tree Builder? To add family members to your online tree, use the ADD link on a person card in the tree. Select the desired relation (son, daughter, mother, father, partn Read more...

Is Family Tree Builder free?Views: 7,742

Family tree Builder is a free program, that is downloadable from our website. There are added features in Family Tree Builder that are only available for Premium users. Premium users, are users that have upgraded a family site. These added features include: Smart Research, Smart Match Merge, A Read more...

What are the privacy options for my family site?Views: 2,058

The privacy settings allow you to control access to your family site. First, it is important to understand what kind of audience may visit your family site. There are three possible types of users for any family site. The first is the webmaster/creator, which is the person who created the fami Read more...

How do I upload a GEDCOM if I already have a family site and tree?Views: 1,989

If you are an existing member of MyHeritage.com and already have a family site and family tree, then follow the steps below to upload your GEDCOM file. 1. Log in and go to your family site. 2. Click on the Family Tree tab. 3. Click on Import GEDCOM. 4. Browse your computer for the GEDCOM Read more...

How do I make sure all my family site information is kept private?Views: 1,434

Please follow these steps to make your site and content completely private: Start by making your profile on MyHeritage completely private: Click on My Profile in the upper right hand corner of the screen. You will see the screen below: Click the button labeled Edit my profile. You will ge Read more...

Can I change ID numbers for people in my Family Tree Builder tree?Views: 1,329

The ID numbers for people in your tree in Family Tree Builder, are internal to the programming of the tree, and are not editable. Please note: you may notice more ID numbers than people in the tree, this is because if people are deleted from your tree, their ID number is not re-used. Read more...

How do I invite members from my family site?Views: 1,260

If you would like to invite members to your family site, simply click on the Invite New Members link from the Home Page of your family site. This option is also available in the Address Book on your site. You can invite members manually or directly from your email account from Outlook, Gm Read more...

What languages does MyHeritage support?Views: 1,139

We currently support a total of 34 languages on MyHeritage.com and in Family Tree Builder. This means we now cover more than 85% of the languages spoken on the web! Available languages are: English, Hebrew, French, German, Italian, Spanish, Portuguese, Russian, Turkish, Portuguese - Brazil, Norwe Read more...

If I am a new member how do I upload a GEDCOM file at MyHeritage.com?Views: 1,093

If you don't have a family tree or family site at MyHeritage.com, follow the steps below to upload a GEDCOM file and create a family site where you can start building your family tree online. From the MyHeritage.com home page, click on the "Got a GEDCOM?" link. Enter your gender, first and Read more...

Is My Heritage Free?Views: 991

Family Pages - the premier platform for family and community Websites, is based on subscriptions. Basic plans are free. Premium plans require a subscription, billed annually. You can choose the plan that best fits your needs and upgrade at any time. Family Tree Builder - our genealogy software fo Read more...

Does MyHeritage disclose email addresses?Views: 842

MyHeritage is a safe and secure way for your friends and family to connect online. We do not sell email addresses to third parties. we do not allow searches for email addresses on our site. If you are a site manager of a family site, or a site member, you can see profile details and email a Read more...

What is the quota for a basic account online?Views: 812

If you are a member of the basic site (a non-paying member), then your total limit of people that you enter is 250 people, and your total limit of storage space is 250 MB. This includes all family trees that you have on the site, whether you made them on the site itself, or in Family Tree Builder an Read more...

How do I clear cache, cookies, temporary internet files in my browser?Views: 811

To clear cookies/cache in your web browser (FireFox): 1. Open an internet browser window. 2. Click on Tools > Clear Private Data 3. Make sure Cache and Cookies are checked. 4. Click Clear Private Data Now To clear cookies/temporary internet files in your web browser (Internet Ex Read more...

Why is the address that I selected for my new family site not accepted?Views: 666

When choosing an address for a new family site on MyHeritage, please make sure to choose a unique site address. It is best to choose something with a combination of letters and numbers. Please make sure to fill out all required fields on the page, and continue to create your new site! Read more...

What is MyHeritage?Views: 614

MyHeritage is a unique place where families meet online, communicate, share, explore and preserve their heritage. MyHeritage Family Pages lets you create your family's own meeting place on the Internet. Invite your family members to participate in your site, share family photos easily, post your Read more...

Can I import my address book to invite people to my family site?Views: 545

We now have a much easier way to invite family members to your family site! You can invite members from email addresses in your online accounts or in outlook. This new system encompasses many new email providers, that we didn't previously import. Please take a look at our new invite page by Read more...

What languages are available on MyHeritage?Views: 490

MyHeritage.com is currently available in 34 languages. Thanks to all our members who volunteered their time to translate. If you would like to voluteer to translate, write to translations@myheritage.com. Read more...

How do I enable cookies in my browser?Views: 488

To enable cookies in your web browser (Internet Explorer): Open an internet browser window. Click on 'Tools' > 'Internet Options' > 'Privacy' > 'Advanced' You should see two columns: First Party Cookies and Third Party Cookies. If these two columns are greyed out, that is good. C Read more...

Haven't found an answer to your question? Contact us here.
About us | Our blog | Privacy | Terms | Last names | Tell a friend | Site map | Forums | Help
English