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How can I restore a backup from the backup service?

When a new backup file is created, you will get an email with the link to retrieve a backup of a specific tree in a specific site.

The link will be also available on your family site under Family Tree > Backup page where you will find the description of the backup file, its size, and instructions for downloading the backup and using it to restore the tree.

Restoring a Family Tree Builder tree

The backup file will have a .ZIP extension. First download it to your computer. Then open Family Tree Builder and go to File > Manage Projects > Import package. Browse for the downloaded .ZIP file and import it into Family Tree Builder.

If Family Tree Builder already contains another version of that tree (for example, a previous version of the same tree), the tree file will be renamed. Importing a backup into Family Tree Builder will not overwrite existing versions of the family tree.

Restoring a WEB tree

The backup file will be a GEDCOM file with a .GED extension. You can download it to your computer. All photos in the tree are linked in the GEDCOM file and will be retrieved when you restore your tree. You can import the GEDCOM file back to your online family site or into Family Tree Builder software.

To import the file to your site, go to Family tree tab on your site, and use ‘Import GEDCOM’ option.

If your family site already contains another version of that tree, then the tree will be duplicated in the family site. Importing the GEDCOM will not replace any existing tree in a family site. The process will also duplicate photos if the photos are still located on the family site.

Categories: Backup
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