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Why should I use the backup service?

The backup service protects your family tree data so you don’t have to worry about losing precious information.

For only a few dollars a month, this is an invaluable service for any family tree lover. Using the backup service saves frustration and agony which accompany data loss and it protects against human error so if something happens to your tree, it is possible to easily import the tree from backup and continue working on it.

If publish your tree from Family Tree Builder:

Publishing a tree from Family Tree Builder to the site serves as a backup of the tree already. And the tree can be restored from your family site. However, this only keeps only the last version of the tree and does not give you separate access to older versions of the tree every month.

So if you make a mistake of deleting data (names, photos, etc.), the backup service is essential to recover from these errors by providing a separate backup every month.

Every month we back up ALL the trees on the site separately. For Family Tree Builder trees we take the project file (.ZED file) plus all the related photos in the project and store them in a location outside of MyHeritage.com on Amazon.com. All backups are password-protected for your safety.

We email you a link every month to the current backup and provide a list of previous backups available on your family site so you can always access them.

If you build your tree on a MyHeritage.com family site:

Editing the tree online is very convenient, but if you or one of your family members makes an editing mistake it can mean disaster for your family tree. The backup service gives you the added assurance that even if something happens to your tree, you can recover the data without trouble.

The service backs up all the trees in the site by exporting them into GEDCOM every month. Photos and other files referenced in the tree are included. Every month we back up ALL the trees on the site separately.

The GEDCOM is stored in a safe password-protected location on Amazon.com with redundant copies.

We email you a link every month to the current backup and provide a list of previous backups available on your family site so you can always access them.

The GEDCOM file is a standard genealogy file that can be used in MyHeritage.com or in any other genealogy website or software.

*Backup service can be stopped at any time. Your backups will still be stored for a grace period of 30 days and then removed.

Categories: Backup
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