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Can I cancel the backup service?

You can cancel at any time by clicking the link “Stop the backup service” from the Backup Page on the family site, which is found on the family site in the Family Tree section.

In addition, you may stop Service at any time by contacting our Customer Support Service.

If you cancel the backup service prior backups will remain available for download for a grace period of 30 days to allow you to download the backups to your computer. After the 30 day grace period backups will be removed.

Categories: Backup
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