Why aren't all my events in the calendar alert emails?

You most probably have already received a calendar alert for upcoming events in your family if you have a family site or are a member of a family site. Calendar alert emails are nice HTML emails with photos that are designed to help you remember birthdays and anniversaries for people in your family tree.

Why is it that sometimes certain events are not included in the calendar alert emails even though you know the event is in the tree?

As trees get larger with more and more events, sending alerts with ALL events can clutter your calendar alerts with events of relatives that are not closely related to you and therefore less important for you to remember. In order to avoid this, by default we send you alerts for events of people who are up to three steps away from you in relation in the family tree.

What is considered “three steps”? Three steps is you > mother > grandmother. Or you > brother > nephew.

It is possible to change a setting on your family site so you will receive alerts for all events in the tree. This setting is unique for each Site Manager and member so if you are looking to change the calendar alerts for everyone who is a member of your family site, send them an email with the instructions below so they can change the setting themselves.  How can I email all my site members at once?

Log in to MyHeritage.com and navigate to your family site.

Click on the Home > Site Members page.

Click on your name to enter your family site profile.

On the right hand side of your profile under the space for a profile photo, find the option to “Edit Site Preferences”.

On the My Preferences page in section number two, select the proximity of relation you would like to receive calendar alerts for.

You can choose to receive alerts for Any Relative, Close Relatives, Distant Relatives or First Degree Relatives.