What do I do if I get a publishing error on Family Tree Builder

If you receive a publishing error in Family Tree Builder, please check the following:

1. Is it possible that your computer has a firewall or antivirus software that is blocking MyHeritage?

2. Is your computer connected to the internet through a proxy server?

3. Try to upgrade to the latest version of Family Tree Builder, through the tools > check for updates menu.

If you continue to receive a loading error, please use the MyHeritage Support form as soon as possible.