I am having big problems with my 'family tree builder' -
It is freezing- and the other day when I opened it, all my tree had been separated - by that I mean, each individual was there, but not connected to anyone, just alone on the tree - I tried restarting, importing other gedcoms, but the same thing kept happening. It freezes when I attempt to save the project - when I attempt to check for updates it freezes
I downloaded version 6 and again all those things happened.
So I uninstalled the whole thing and redownloaded and installed ver 6 but again the builder is freezing, not saving - when I choose NOT to publish it freezes, when I try to do just about anything it freezes and anything I may have added is no longer there when I go back - update checker freezes
Is the Heritage help team around???
I am still experiencing serious problems with my downloaded tree program - family builder - It continually freezes when I attempt to save anything I add -
I uninstalled my previous version, downloaded the newer v.6 and installed it - the problems still exist
