Hiya,      

I am having similar problem.

Mine gets to 100%, but just sits there on 'processing' or updating to site. I've tried to upload for the past couple of days with the same thing happening everytime. The other day I had to go out and left the computer on so the upload could finish and after many hours it was still sitting on 100%, but still  'processing' to site. The only option in the program is to 'Cancel', the 'finish' button is greyed out and not clickable. This just stays like that for hours, and if I want to close the program or go back to viewing the tree I have to select the 'Cancel' button. If I click 'Cancel' what does this mean??

 I've checked the site and my tree is there, but I'm concerned that some info or data isn't being transfered because it just isn't 'fininshing' a proper upload.

 What's going on?

Hi,

I was doing a across the board search for my dad in research. The software was searching the files and had about 84 items on the screen when all of a sudden I received a virus waring.

I paniced and tried to get out of the program in order to run a virus scan. I was directed to the home page of my AVG which is my paid computer protection package.

Has anyone else had this problem? I don't know if I managed to fix it for my computer has been giving me the message that I'm offline when I know I should be online.

It just happened again while I was ltrying to send this message.

It's pretty dumb the way they have it designed, but you can see notes on people in the tree.  Click on "Family Tree," (you don't have to wait for it to load) then click on the "People" tab, find and select the person.  Then if there are notes you will see, among other things, a link for "Notes & Sources."

 It would be so much better if they would have that link in the info that comes up when you click on someone in the Family Tree screen, but they apparently can't figure that out.

Hi,

The privacy settings allows you to control access to your family site.

First it is important to understand what kind of audience may visit your family site.

There are three possible types of users for any family site. The first is the webmaster/creator, which is the person who created the family site or another member promoted by the original webmaster to webmaster status. The Webmaster has the most privileges. Second are Site Members – these are family members and friends that have been invited to the Family Site, typically with lower privileges but still able to contribute content to the family site. The third are guests, i.e., the general public; guests are not allowed to add content and are usually limited too with respect to the content they are allowed to see.

You can change your family site’s privacy settings at any time, by following the procedure below:

First, log into your family site. Look under the main tabs of your family site and click on Administration > Privacy.

Pick the privacy setting for your site that best suits your preference, among the following options:

1) Mixed Site – A few sections in your site will be open to guests, but private information will be restricted to members and webmasters only. This is the default and most popular option. Living individuals will be masked as “Private” in the Family Tree when viewed by guests, to protect the privacy of your family.

2) Public Site – Allows everyone to view all sections of the Family Site, including the Family Tree.  For your protection, living individuals will still be masked as “Private” in the Family Tree, for guests.

3) Private Site – The Family Site and Family Tree are will be accessible only to site members and webmasters.  Guests are not allowed.

Click Save to finalize your choice. You can change the privacy setting at any time later.

Best Regards,

Esther / MyHeritage team

Hi Dawn....have you any dates or places of birth?

Am willing to help but need a bit more info

Bev